This Privacy Policy mainly refers to the use of a PMS module provided by easybooking on our website, to which you disclose personal data on our website. These may be:
- Request form
- Booking engine
- Small Search
- Category view
- Room view
- Packages widget
- Price overview
- Price comparison
- Availability calendar
- Online check-in
- Booking manager
a. General
In order to be able to process your request or booking, it is necessary to process the data you have provided.
We and zadego GmbH, Anton-Melzer-Straße 10, 6020 Innsbruck,
(both collectively also called "providers") are in a contractually regulated business relationship. We obtain from easybooking a hotel management or booking software (= PMS).
There will be a transfer of the personal data you have disclosed to easybooking and, if necessary, to companies with easybooking is in business relations. As already mentioned, this transfer will be made especially to our company, but also if necessary
- Payment service
- Authorities of the inspectorate
- Travel insurance providers
- Providers
- Interface partner
which are connected to easybooking and / or us.
The use of personal information by providers is governed by applicable law and the consent you give to the use of your information.
The use of personal data by the providers is based on the applicable legal provisions as well as the consent you give to the use of your data.
b. Collection of data
In the context of a request or booking at the accommodation company, you announce the relevant data for this purpose. These are usually the following:
- First and last name
- E-mail address
- Address
- Telephone
- Birth dates (to identify children)
These data are collected only to the extent permitted by law and only with your consent and through your active participation. Insofar as the consent is electronically declared in the context of the services, the legal notification obligations are considered, and this approval is recorded by suitable technical systems.
c. Purpose of data processing
We will process your personal information in this context for the following purposes:
- Tenders
- Possibility of online check-in
- Fulfillment of legal reporting obligations
- Fulfill obligations related to the conclusion of a contractual relationship (residence), such as accounting and communication about other details of stay
- Payment processing / accounting
- Provide direct payment via an external payment service provider
- Provision of travel insurance provider
- Provision of other providers or services and service providers via our thank-you page (rental car, ski school, ski rental) or directly from the accommodation provider
If in one of these widgets an input of personal data (your contact details, e-mail, your date of birth, dates of your desired stay in our house) is done, it’s always on a voluntary basis and only for the purpose to provide you with an offer for your desired stay.
If no contractual relationship is established between the parties (there is thus no stay in the operation of the person responsible), the data of the person concerned will be automatically deleted from the systems immediately. In individual cases, legal storage and deletion periods must be observed.
d. Reporting obligation
The person in charge is obliged under the applicable reporting law to register all guests residing with the person responsible with the data specified in the Registration Act. This includes, among other things, the following data:
- Surname
- Name of accompanying persons
- Date of birth
- Gender
- Nationality
- Country of origin
- Address
- Travel document (type, number, date of issue, issuing authority, state)
- Date of the travel period
In individual cases, the person responsible may request personal data other than those mentioned above for statistical purposes, own interests or other legal obligations.
e. Guest directory
According to a legal obligation, the person responsible must lead all guest data transmitted to him to a booking in a so-called electronic guest directory. This guest directory is subject to the automatic deletion and anonymization periods stored in the system. The providers provide suitable technical and organizational measures to store personal data in the system in accordance with the law. In individual cases, legally prescribed storage and retention periods must be observed and observed. The storage periods set are valid, as far as the data concerned are not processed for other purposes, which are mentioned in this data protection declaration, longer.
The guest directory is managed electronically by the responsible person, whereby the data is stored on the servers of easybooking. In this case, easybooking acts as a processor because it stores the data on its servers. Access by easybooking to this guest data never happens. A transfer to a third country is not without prior information to those affected.